Privacy Policy

This website is property of Solenne B.V.
We are located at Zernikepark 6, 9747AN Groningen, The Netherlands
Our postal address is Combray by Solenne BV, Zernikepark 6-8, 9747AN Groningen, The Netherlands
Our Chamber of Commerce registration number is 02088611
Our VAT number is NL814340672B01


What technical data do we keep?

Every visit to our website is logged on an IP number basis. We store data relating to the information you provide us with concerning your purchases in our webshop, or when subscribing to our mailing list. Besides this we keep track of all other information you yourself provide us with when communicating with us. This information

may be used to improve the contents of our website and/or to provide you services related to any contact or transaction related to our website and/or product.
Information you provide us with is solely used within our company, and is under no circumstance passed on to other parties or firms. Cookies are used on our website to track customer/visitor behavior in order to help us optimize our online services. This includes all information you provide us with when executing an order in the shop. When recording or storing this information, encryption technology is used to keep your identity safe. We adhere to the international standards set in the IT-sector. Protective measures are put into place to counter loss or usage of the information we store about any communication and/or transaction.


What data do we store?

When you provide us with any personal data, you give permission to use this data to fully service you in the required manner. Use of your personal information is limited to:

  • To create your personal account when ordering our product(s) (Name, Surname, Address, Phone number and e-mailaddress);
  • To send your order through our website and ship it to your location (Name, Address, Phone number, e-mail address and payment information);
  • To send you marketing information like newsletters or updates relating our company and/or products;
  • To inform you about the status of your order (Name, Phone number, e-mailaddress);
  • To answer any questions relating to our products or service(e-mailaddress and phone number).


We don’t store personal data longer than necessary for performing services and actions related to your orders.


If you wish to respond to this Privacy policy, you can contact us.


By email: info@combray-skincare.com
By phone: +31 (0)50 577 2418 – during office hours (9-17h CET) on weekdays
By mail: Combray by Solenne BV, Zernikepark 6, 9747AN Groningen, The Netherlands